Supplier Portal

During the contracting stage, it is essential that suppliers include everything in their budgets required to fully comply with the scope, including:

• regulations
• compliance with legislation
• safety and quality standards
• other Raízen requirements

If you need to house your team, formal registration is also necessary. You must also comply with the requirements of legislation and regulations (in particular NR-31 and NR-24) and follow the General Accommodations Guide and Guidelines.

Our Consequence Management involves:

• alignment and follow-up meetings
• on-site visits to audit the effectiveness of the action plan
• imposing fines for late deliveries
• legal notice
• breach of contracts
• low-performance blocking

We also have our recognition program, the RAIZ Partner Award - check it out in the last step!

All assessments are carried out following a specific protocol, which varies per the type of supply:

• For material suppliers, we consider the Delivery Punctuality Index (IP) and Non-Compliance Records (RNC).
• For service providers, we consider the quality of the service provided, compliance with the scope, deadline, and security (IDF) requirements, and the Non-Compliance Records (RNC).

We only measure IP and IDF after the material or service is delivered. The RNC can already be registered and processed during execution.
Important: these indices are deciding factors for future contracting.

Non-Compliance Records (RNC) may be opened to ensure that the provision of the service or supply of material follows the quality and safety clauses of the contracted scope, which will result in preparing action plans and addressing the issues with each supplier.

For this stage, we have a specialized consultancy that manages and verifies the necessary mandatory documentation of all suppliers contracted to provide services that involve labor.

After verification, the HSE integration will be scheduled, and the training badge will be made available. The legality of their periodic labor and social security obligations will also be verified. Complete information is in HSE Manual for Contractors.

Before we begin our partnership, you will need to:

• Complete your basic, business and financial information;
• Answer the HSE, Anti-Bribery and Corruption, and Sustainability questionnaires;
• Carefully read the Policies and Procedures applicable to your scope of activies;
• Sign the General Terms and Conditions of Supply (GTC).

In parallel, our platform will perform background checks to assess your company's financial health, tax status, certificates, media exposure, among other aspects.